Prepare your own workflows and resolution processes and minimize errors
AssistFlow Smart Scripting is a software product that configures all workflows and complaint resolution processes at a call center. No issue remains unresolved on this platform where you get to prepare all possible scenarios step by step and save all data to be used for later use. Easily define what information agents need to give customers in what circumstances via pre-configured ready-made texts. Easily match alternative flows with different categories.