Blog

Blog

  • A More Developed and Omni Channel Customer Experience

    In despite of the high progression on IT infrastructure, the need to face many problems of a full-scale channel customer experience still exists. Customers’ shopping habits and their personalized needs have changed too much in last decade. Now people request a more flexible and more informative ...

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  • How to Cope With A Big Customer Relations Department?

    With our high tech support ticket system, you can easily organize and categorize customers and prioritize certain conditions by the help of a user friendly in interface. We are one of the outstanding tech support ticket system provider that supplies permanent communication and customer ...

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  • Formalistech Certified To Privacy Shield

    New framework for privacy protection in Customer Service: Privacy Shield Effective as of today 05/07/2017 in FormalisTech Corp. we certified our organization’s adherence to the Privacy Shield Principles. This was a necessary step to continue guaranteeing our Customers the adequacy of protection ...

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  • Online Support Ticketing System

    Reinvent Customer Services with Mi4biz And Make Your Customers Feel Special People want to be private and now they want a personalized, transparent and relevant experience in all communication channels. If they meet the slightest roughness, they would like to run away without looking back. ...

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  • Mi4biz Omnichannel Customer Experience

    Omnichannel customer experience provides a huge versatility to both customers and companies. This innovative approach is particularly preferred in healthcare, financial services, software support, telecommunications infrastructure studies and the retail market. It is possible to ...

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  • BOSCH Focuses On The Customer with Mi4biz

    The Customer Contact Center Manager of Bosch Thermotechnik conveyed their experiences related with “Omnichannel Communication and Process Management in Customer Services” offered by Bosch Focus (Mi4biz Platform). -Could you please mention about your success story that you have achieved with ...

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  • Web Customer Service

    Why Mi4biz Provide The Best Web Customer Service? People now demand a customized, transparent and relevant service in all communication channels. Thus, it is extremely significant that companies offer experiences just to ensure customer loyalty. In this respect, mi4biz web customer service ...

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  • Managing Customer Service

    Mi4Biz - A Shortcut between You and Your Customers The main contact point between a client and a company is the Customer Service and managing customer service in the correct way is the key for profit. All kinds of questions, complaint and suggestions should therefore be directed to Customer ...

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  • Customer Support Software

    Flexiblity with Mi4biz Customer Support Software Mi4biz Customer support software provides a great convenience to the company in complex works and intense business life. Mi4biz Customer support software allows businesses to efficiently manage their customer issues like complaints, requests ...

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